Staff Spring Assembly Focuses on Leading, Communicating Through Crises

“Through our strength as a community, we can become stronger individuals,” said Andy Stephany, associate administrator at the Vascular Medicine Institute and president of the Staff Council, in his opening remarks at the Staff Council’s Spring Assembly.

“Better Pitt, Better You,” was the theme of the May 14 event and it explored the value of community in the face of hardship and tragedy. Keynote presentations encouraged inclusivity and self-care and featured professional development sessions.

“As we grow personally, through mental health, communication skills and professional development, we can make stronger connections, build networks and strengthen Pitt and our community,” said Stephany.

‘We are all in this together’

In the first of two keynote speeches, Pam Connelly, vice chancellor of diversity and inclusion in the Office of Diversity and Inclusion, recalled a Monday morning following a fatal shooting when a colleague shared the impact she had felt from the shooting. “She responded with patience and kindness, spending time and emotional labor that day to educate me about what she was going through,” Connelly said.

“She taught me it wasn’t an isolated news story that went through one news cycle. It wasn’t something that happened across the country — it hit home. It deeply impacted her. How she felt about society and her safety in our society. It impacted how she felt in the workplace, and how she felt when she was faced with colleagues who failed to even acknowledge that anything had happened,” Connelly said.

Connelly explained that that specific event wasn’t an isolated trauma for her colleague or for others. “It added to the deep and vast history of past similar events.”

Read more about the event’s keynote addresses, including one presented by Jamie Kulzer, assistant professor in the clinical rehabilitation and mental health counseling program at the School of Health and Rehabilitation Sciences, at University Times.

Additionally, employees are encouraged to access the resources Pitt makes available through Life Solutions.

She spoke of the cumulative effect such events have on our health, behavior, work, learning and community.

“We are all in this together. We need to truly understand each other to make a positive change when we come to work every single day. We need to realize that some people are rightfully, justifiably and unavoidably impacted by events more than others.”

Connelly offered ways to cope with trauma and support each other when faced with it. “First take care of yourselves, but along with that think about taking care of others.”

Further, she urged action: “When you see something that looks like discrimination or harassment or targeting, slights or insults, learn to intervene and disrupt and take action. If each one of us committed to being more thoughtful and action-oriented in this way, these actions could turn into habits and create a better Pitt for you and for all of us.”

Communicating with managers and each other

Laura Ainsley, learning and development specialist in the Office of Human Resources, presented two breakout sessions that encouraged participants to consider how they communicate with colleagues and supervisors.

“Communication is one of the biggest challenges in workplace relationships,” said Ainsley. “But it is also one of our most critical skill sets. The ongoing process of learning more about how we and others communicate — and how we might do it more effectively — provides all kinds of opportunities for us to grow professionally and as well as personally.”

In her breakout session, “Understanding Our Communication Styles,” participants used a short survey to identify their communication style among four: driver, amiable, analytical and expressive. Most of participants in the session possessed characteristics of each style; many said they used various communication styles in different contexts and formats.

The idea that different styles are used in different contexts also came up in Ainsley’s “Managing Up” session, which explored how employees can better communicate with their supervisors. “Our supervisors and teams benefit when we have the courage to bring our unique experience and insights to the table,” she said.

For employees interested in learning more about communicating more effectively with their colleagues and supervisors, Ainsley recommended workshops offered through the Faculty and Staff Development Program. “Through these workshops, I want to remind people that they are empowered to bring their fullest and best selves to whatever role they have. From this, we all benefit.”

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  • In opening remarks at the Staff Council’s Spring Assembly, council president Andy Stephany encouraged participants to introduce themselves to members of the council “and give them work to do.” He offered a variety of ways to get in touch with Staff Council, including contacting a member through the Staff Council website, emailing staffcouncil@pitt.edu or attending one the council’s monthly meetings. (Aimee Obidzinski/University of Pittsburgh)
  • Following Stephany’s (left) opening remarks, April O’Neil (center), co-chair of the Staff Council operations committee, presented the council’s Professional Development Award in Honor of Ronald W. Frisch to Nancy Briones (right). Briones, a financial analyst in the McGowan Institute for Regenerative Medicine, plans to use the funding to support her pursuit of an accounting degree from the Joseph M. Katz Graduate School of Business. (Aimee Obidzinski/University of Pittsburgh)
  • Pam Connelly, vice chancellor of diversity and inclusion, presented a keynote about how individual traumatic incidents have cumulative effects on people, and how different groups of people have been impacted in different ways. “We as a community are responsible for taking care of each other.” (Aimee Obidzinski/University of Pittsburgh)
  • Mark Burdsall, director of organization development in the Office of Human Resources, has attended the Spring Assembly for the past three years. “It is a well-organized and well-delivered event. The topics are always relevant and the speakers and presenters are always of high quality. It is nice to see a strong attendance/representation of staff at the event, and it’s a great networking opportunity.” (Aimee Obidzinski/University of Pittsburgh)
  • “It’s refreshing and encouraging to see such an overwhelming interest in professional development,” said Laura Ainsley, learning and development specialist in the Office of Human Resources, who presented two breakout sessions at the event. She was struck by Stephany’s extension of a quote from Fred Rogers to not only look for the helpers during times of crisis, but to consider taking the next step to become helpers ourselves. (Aimee Obidzinski/University of Pittsburgh)
  • Deborah Good, clinical assistant professor of business administration at Pitt Business, presented a breakout session on leadership during crises. “In essence, all of us need to be ready to be leaders during crises. It doesn’t matter if you don’t have a title of manager or CEO — you can become a leader of authority because of how connected the world is. Even as a team member, I may have to have these leadership characteristics come through,” she said. (Aimee Obidzinski/University of Pittsburgh)