Registrations for Faculty and Staff Development Program (FSDP) courses for the fall are still open through December. Explore these and all upcoming courses on the FSDP web page online and the FSDP PDF brochure.

“Strategies for Success in Professional Correspondence”
Thursday, Nov. 7; 1-3:30 p.m.

Learn etiquette for drafting emails, letters, memos and more; how best to address correspondence to various audiences; and how to effectively include information and instructions.

“Box Basics: Getting Started with Cloud Collaboration”
Wednesday, Nov. 13; 1-2:30 p.m.

Learn how to access, edit, store, share and comment on files online—for real-time cloud collaboration—from anywhere in the world, using Box Edit and Box Drive.

“Silence (Not Golden): Dissent and Consensus in the Workplace”
Tuesday, Nov. 19; 9:00 a.m.-noon

Examine reasons people may be reluctant to speak up, explore ways to create a work environment in which employees feel safe and respected in expressing their concerns and learn how to navigate uncomfortable situations.

“Interviewing Skills: Making a Good First Impression”
Thursday, Nov. 21; noon-1:30 p.m.

Enhance your skills for an effective job interview by identifying the main objectives of interviewing and how to determine what to do before, during and after an interview.

“Effective Interpersonal Communication”
Tuesday, Dec. 3; 1-3:30 p.m.

Review strategies for communicating and listening effectively in the workplace, learn your preferred way to communicate and practice ways to adjust your communication skills based on potential audiences.

“Customer Service for Success”
Wednesday, Dec. 4; 1-3 p.m.

Learn about the value and impacts of customer service best practices and identify opportunities to apply customer-facing strategies to your own role to increase professional success.

“3D Printing at Pitt’s Open Lab: Making Holiday Trinkets”
Wednesday, Dec. 11; noon-1:30 p.m.

Learn the basics of 3D printing while creating holiday trinkets at Pitt’s Open Lab.